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Webinar: Cognitive Biases in Communication

IABC Victoria Power Hour

Register now!

In this exclusive session brought to you by IABC Victoria, globally renowned communicator Catherine Fisette, MA, ABC, will share a sneak peek into her latest research on biases, how to harness and mitigate their impact and shift to a more responsible approach to storytelling.

Daily, we make 35,000 decisions. To prevail, we rely on mental shortcuts. Imagine this: When asked for your opinion, you sum up recent facts you’ve read about, gather intel from sources you trust and grow confident when you see a salvo of similar comments. Sound familiar? Welcome to cognitive bias galore. We hear a lot about cognitive biases but their potency in the communication field remains unheeded.

In this session, learn how to:

  • Identify the impact of cognitive biases on communication activities

  • Adjust your approach based on audience perceptions and needs

  • Enhance your strategies, programs and tactics by harnessing biases that support your desired outcomes

  • Optimise your performance by leveraging models that support consistency, self-awareness and growth in our field

Event details:

  • Monday 17 June, 12pm - 1pm

  • Online, link to follow

  • Free for IABC members, $50 for non-members

Guest speaker: Catherine Fisette, MA, ABC

Founder and Principal Les Incorrigibles

Catherine has over 20 years of communication and marketing experience acquired in Montreal, Toronto, Beijing and Shanghai, in global corporations, agencies and startups. At the helm of Les Incorrigibles —a consultancy firm she launched in 2022—she advises her executive clients in the areas of strategic planning, capacity building and measurement.

She is a conference speaker and serves as an evaluator for international communication awards and business competitions. In 2023, she received the Outstanding Freelancer of the Year Award given by the World Communications Forum Association (WCFA) in recognition of her contribution to the field of communication.

Catherine graduated from Queen’s University (Canada) with a master’s degree in international relations, is trilingual (French, English and Mandarin) and accredited from the International Association of Business Communicators (IABC).

Don’t miss this opportunity to learn more about the impact of bias in the fields of comms and marketing.

If you have any questions, contact events@iabcvic.com.au.

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